Refund policy

 

You have 7 days after you receive your order to initiate a return by emailing sales@dutytoact.shop. Your email must include your order number and what you would like to return.

Once a return has been approved you will have an additional 7 days to get the item back to us. Return shipping is at the expense of the customer.

You will be refunded for the item value only once the return has made it back to us in its original condition.

 Refund processing times are based off your banks processing time.

IF THE ITEM IS NOT RETURNED IN ITS ORIGINAL CONDITION, YOU WILL NOT RECEIVE A REFUND FOR YOUR RETURN